Domestic Shipping Information

All orders $75 and over ship free!

To see your shipping rate, add items to your cart, and view the cart to see the rate.

Unless noted, your order will ship in 1 - 2 business days via USPS Priority Mail, UPS Ground, or Fedex Ground. Once your order has shipped, we will send a shipping notification email with a tracking number.

Lupine Pet products and some Ruff Wear products ship directly from the manufacturer. In this event, these items will arrive separate from other items in your order.

** Alaska, Hawaii, Puerto Rico, APO/FPO Customers: Some items ordered may incur an additional handling time of approximately 5 business days. In this event, orders will be shipped complete after the handling period. Please contact us to see if your order will be subject to the additional handling time.

** Please note, Ruff Wear Urban Sprawl Dog Beds only ship within the continental U.S.


International Shipping Information

Buyers are responsible for all extra delivery charges, duties, taxes, customs fees, and any other charges or fees that may be incurred by importing products into their country. Please contact your local customs office for more information about potential taxes, duties, charges, and fees.

We ship to the following countries:
  • Austria
  • Australia
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Ireland
  • Israel
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Philippines
  • Spain
  • Sweden
  • Switzerland
  • UK
Delivery Times:

International orders generally ship within 5 business days via United States Postal Service Priority Mail. Please allow an additional 1 to 2 weeks for your order to arrive.

Shipping Rates:

Free shipping offers do not apply to International orders. International shipping rates are based on order total as listed below.

Order Total Shipping Rate
$0.00 - $30.00 $20.00
$30.01 - $60.00 $25.00
$60.01 - $100.00 $30.00
$100.01 - $200.00 $35.00
$200.01 - $300.00 $40.00
$300.01 and up $50.00

Prices and payment are in U.S. Dollars. Exchange rates are automatically calculated by your credit card company. Please contact your credit card issuer for information on exchange rates and/or fees.

** Please note, Ruff Wear Urban Sprawl Dog Beds only ship within the continental U.S.