Most orders placed by 12 noon CST Monday, December 17th, will be delivered before Christmas but it's not guaranteed. After this date, or for guaranteed delivery by Christmas, check out the FedEx Express shipping options while checking out.
Domestic Shipping Information
All orders $29 and over ship free!
To see your shipping rate, add items to your cart, and view the cart to see the rate. Express shipping options are available while checking out.
Unless noted, your order will be processed and shipped in 1 - 2 business days. We ship via USPS Priority Mail, First Class Mail, and Fedex Ground. Once your order has
shipped, we will send a shipping notification email with a tracking number. If you need express shipping, those options are available while checking out. Express shipping
options include USPS Express mail and FedEx Express.
Lupine products and PetTronix products ship directly from the manufacturer. These items will arrive separate from other items in your order.
Very occasionally, Ruffwear products will also ship directly from the manufacturer. In this event, the Ruffwear item(s) may arrive separate from other items in your order.
* Alaska, Hawaii, Puerto Rico, APO/FPO Customers:
Some items ordered may
incur an additional handling time of 1 - 7 days.
In this event, orders will be shipped complete after the handling period. Please contact us
to see if your
order will be subject to the additional handling time.
We're regret that we are no longer shipping Internationally due to changes with some of our supplier agreements. We have greatly appreciated our loyal International customers and
if we can help you find the gear your looking for in your country, please contact us