To help keep costs low and pass those savings on to our customers,
Backcountry K-9 does not staff a customer service line. We encourage anyone with ordering, returns, or product
questions to contact us via email. We pride ourselves on responding quickly and thoroughly.
Online ordering with us is secure. We never store your credit card number and won't share or sell your
contact information.
If you need to return or exchange an item, please see our returns page.
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